Date of Last Revision: 01 April 2022
By using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement, and any or all Agreements:The following terminology applies to these Terms and Conditions, Privacy Statement, and any or all Agreements:
Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
We are committed to protecting your privacy. Authorized employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than companies/individuals that are required to fulfill your order or if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
The laws of India govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of Indian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems, and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
All major Credit/Debit Cards, PayPal, or Interac e-Transfer, are acceptable methods of payment.
Our Terms are payment in advance upon an Expert being secured. The request for due payment is initiated once the assignment is complete. The complete assignment will be delivered after the due payment is done.
We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Any returned or dishonored payment will incur a charge to cover banking fees and other transactional costs involved.
Co-operation
In engaging with the Company, the Client will give us clear and accurate information on the facts required for the Expert to complete the work.
The Company will cooperate with the Client and ensure that reasonable skill and care is used to complete the Work successfully.
The Client will cooperate with the Company to ensure that all reasonable information is given at the beginning of the transaction and provide all information that is reasonably requested by the Expert, in order to enable him/her to complete the Works successfully.
The client accepts that the failure to provide Full information before allocating the Works to an Expert may delay its delivery Information requested after allocation to an Expert may cause further delay to its delivery; The Company will not be held liable for any loss or damage caused as a result of such delay. The Company is not bound by any promise to complete the Works by a specified time and date unless the Client renegotiates with the Company and the Expert a new time once the information is provided. Failure to provide full information and requested information will mean that the “Refund Policy” will not apply.
The Company promises that the works will be free from plagiarism. The Company promises that when the Client identifies that the works contain plagiarism and notifies the company within the amendments period that the Expert will provide a free rewrite or cover the costs for another Expert to provide the free rewrite through the Company.
“Acceptable Plagiarism” as defined. Plagiarism does not include properly cited works that adhere to the fair use policy, which means that high percentages on plagiarism software scanners will not necessarily amount to plagiarism. Copied works in the appendices will not amount to plagiarism, as long as full credit is given to the writer and publication. These instances are known as “acceptable plagiarism” when defined as such on a plagiarism scanner. 10% and below plagiarism will be considered tolerable.
When the Client claims there is plagiarism, and it is not obvious or without intent then the Company will examine the work and will make the full and final decision on whether there is plagiarism contained within the work. In the event that the Company is unable to make a determination then we will send the work for an independent Expert review, which will be the full and final decision on whether there is plagiarism contained within the work.
When the client has a legitimate concern about the work you will have five (7) days to request a free revision. This revision period expires at the end of five (7) days and the Client must contact the Company by the end of business day on the fifth (7th) day. The following revision policy is in effect once the Works have been allocated to the Expert.
The Client cannot make a revision request once the Order has been allocated to an Expert and the works have not been delivered in a completed form to the Client;
Any requests will be treated as a change in information and the Expert may request additional payment and time to meet the request. An extension of time will be mandatorily imposed upon the Client unless an extra payment is made by the Client to compensate for the additional work that is required by the Expert. The Company will determine whether any other additional payment is requested by the Expert given the nature of the additional information.
Provision of additional information, once the work is allocated to the Expert but aids the Expert to complete the work but does not conflict with the original instructions for the Works, will not give rise to the Expert claiming an extension of time and/or payment. The Expert is under no obligation to use this information. If the Client requires this information to be used then there will be a right to an extension of time and/or payment, as determined by the Company.
If the Company agrees with the Client that the Works: (i) do not follow the exact instructions of the Client (as long as they are reasonable); or (ii) do not meet the minimum grade promise then the Client can request a revision within five (7) days of the work being delivered to the client. The five (7) day period can be extended if the Client has paid for an enhanced revision period. These revisions will attract no charge.
The Free Revision Policy only covers three requests that is detailed through the appropriate communication channels set forth on the Website.
The Expert will be allowed a right to reply on each revision requested in the said communication. If the request is reasonable then the amendment will be completed in three (3) days. The Company can grant the Expert additional time if it is deemed fair.
If the Expert disagrees with all or part of the revision request, this information will be sent to the Client for comment. In the event that the Expert and Client cannot agree on the validity of all or part of a revision request, the Company will assess the dispute and identify what revisions (if any) are valid. The decision of the Company is final. In the event that the Company cannot make a decision, the dispute will be sent to an independent Expert to make the full and final decision.
Minimum 24 hours' notice of cancellation is required before payment has been arranged and allocated to an expert. Notification for instance via email, mobile phone ‘text message’ or any other means will be accepted subject to confirmation in writing. We reserve the right to hold advance payment for the subsequent administrative and cancellation charges.
The Customer agrees that once an Order payment arrangement has been made to allow for allocation to an Expert and the Expert allocated by the Agency begins work on that Order then the Order may not be canceled or refunded. Until payment or a deposit has been made and the Order has been allocated to an Expert, the Customer may choose to continue with the Order or to cancel the Order with 24 hours notice.
Both the Client and we have the right to terminate any Services Agreement for any reason at any time before allocation to an Expert.
No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Works are underway when allocated to the Expert.
Any monies that have been paid to us which constitute payment in respect of the provision of unused Services before allocation to an Expert, shall be refunded.
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
We have several different e-mail addresses for different queries. These, & other contact information can be found on our Contact Us link on our website or via Company literature or via the Company’s mobile telephone numbers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.
Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.